Speakers & Keynotes

Richard is the President & Founder of Dose of Leadership, LLC, a a top ranked business Podcast 7 radio show of over 350 inspiring interviews with leaders and personalities such as Steve Forbes, Shark Tank’s Barbara Corcoran and FedEx CEO Fred Smith. The podcast has been downloaded in over 196 countries across the globe and has recently been named a “Top Business Podcast” by Fortune, Business Insider, Entrepreneur, & INC Magazine.

Richard served ten years active duty as an Officer in the United States Marine Corps and ten years part-time with the Kansas Air National Guard & Air Force Reserve. He has accumulated over 8,500 flight hours as Captain/Aircraft Commander in multiple types of aircraft and is currently a Boeing 737 First Officer for American Airlines.

Through executive leadership coaching, training, and speaking, Richard loves helping professionals & organizations authentically communicate their brand, develop an authentic leadership presence, crush limiting beliefs, and overcome mediocrity.

For over ten years, Harold Lloyd served as President and CEO of a 14-unit retail organization and has been regarded as a market leader dedicated to superior customer relations. During his professional career, Harold has spent more than two decades working very closely with small and large businesses to provide qualified, executive-level assistance to companies. He has created 30 top-rated seminars and written 4 books. He has also created and proudly facilitates eight different share groups. Now, for more than 25 years, Harold has been providing educational seminars to develop better teams and leaders within the retail industry.

Harold Lloyd is known to inspire and challenge his audience to unlock their potential — in turn, this helps retailers propel store profits and improve operational efficiency. Since Ignite 2017, Harold has worked with several CATAPULT® retailers through in-store visits and consultations. Further, he actively facilitates the Harold Lloyd CATAPULT Share Group, a group that was born in-house at Ignite 2017.

Harold’s relationship with ECRS and CATAPULT retailers goes to show that Ignite isn’t just a three-day event, its an experience with an impact that will last a lifetime.

Bill Alford is President of ILH Group, a retail consulting firm that focuses on best practice education and best practice implementation in asset protection, loss prevention, security and safety.

Bill is a trusted advisor to the supermarket industry and specializes in helping independent supermarket operators and retail owners enhance profits by reducing opportunity for losses and waste while improving operational excellence.

As the president of the ILH Group, Bill served as the Loss Prevention Consultant to the Food Marketing Institute (FMI) and has worked with many other retail trade groups and organizations such as National Grocers Association (NGA), Canadian Federation of Independent Grocers (CFIG) and FMS Solutions. Bill facilitates and co-facilitates several asset protection share groups including ECRS’ very own CATAPULT Share Group comprised of ECRS customers.

Haydn is the founder of People Driven Results and has researched and helped clients regarding generational differences for over twenty years. He is the author of Sticking Points: How to Get 4 Generations Working Together in the 12 Places They Come Apart and Franklin Covey’s bestselling workshops Leading Across Generations, and Working Across Generations. He also writes on generations and leadership for the Huffington Post.

Hailed as a “leadership guru” by the Washington Post, Haydn speaks and consults in excess of 160 days each year to clients who consistently invite him back. Not only does Haydn speak on his own, he has also worked as a senior consultant with Franklin Covey for over twenty one years. He is one of a handful of consultants in Franklin Covey to win the Chairman’s Award.

Haydn Shaw has delivered hundreds of convention keynotes or small, off-site workshops. Known for taking groups from hilarity to deep reflection, he combines rich content with use-tomorrow tools. His work makes an impact because he does his homework, customizing each speech so that they drive results. Having worked with hundreds of organizations, Haydn connects with virtually any group in any industry, and brings practical and inspiring examples from the boardroom and the front line.

Haydn specializes in five areas: generational differences, change management, leadership and management development, personal productivity and trust.

Pete Catoe is Founder and CEO of ECRS. In 1989, as a young entrepreneur, he began a journey that would lead to what ECRS is today – an award-winning, innovative retail automation company with thousands of installations throughout the U.S., Canada, and the Caribbean.

An entrepreneur by nature and an executive in practice, Pete believes great companies are built one idea, one customer, and one employee at a time. When it comes to his business philosophy, Pete believes strongly that a unified platform is the future of retail technology, that retail platforms should be free of bulky technology stacks and messy integrations, and that retailers should strive to make a customer’s experience easy, seamless, and identical no matter where the transaction point may be. If you were to ask him, he’s “in the business of making his retail customers more competitive and their customers happier.”

Joy is the Principal of JN Retail Connections, which leverages over 30 years of retail technology experience, grocery industry knowledge, trade association leadership, and key executive relationships to help clients navigate the grocery retail channel. She has been engaged in the food retail industry for more than 30 years. Her extensive network of grocery retail and CPG industry leaders gives her a 360° perspective of retail technology.

Joy served as the SVP/VP of business development for retail technology providers and VP of Research & Technology for the Food Marketing Institute (FMI), a leading US supermarket trade association. She was directly responsible for conducting industry research in areas such as retail technology, electronic payments (representing grocers on swipe fee initiatives), and industry standards. Other key responsibilities included supporting the CIO, CFO, and board-level committees.

Additional accomplishments include being the co-founder, former board member, scholarship committee chair, and active advocate for the Network of Executive Women. Joy was recently named one of the Top Women in Grocery in 2017 by Progressive Grocer.

Angela is a millennial grocery expert who grew up in the industry. She has more than a decade of experience working as a non-foods supplier to grocery, drug, and c-store retailers. Before the age of 15, she was already involved in her family’s business, Interstate Promotions. From 2006 until 2015, she worked with buyers and category managers on some of the largest retail chains in North America.

Having a passion for helping industry players stay competitive in the face of e-commerce, she expanded her experience into data analytics in 2015. She joined SwiftIQ, a data analytics start-up, as a business development executive. She secured their first grocery chain client and a $26.5B CPG client. From there, she transitioned into client success consulting, helping retailers utilize data in shopper marketing, shrinkage, distribution, and new retailer promotional programs.

Currently, she is the Midwest Senior Growth Manager at Progressive Grocer, the leading B2B media company and publication for the grocery industry. Angela is passionate about the industry and the brands that she works with.

Steve Bishop is the Managing Partner and Co-Founder, of Brick Meets Click. Brick Meets Click is a cutting-edge, strategic consulting firm that focuses on the next wave of retail, with focus on where digital technology meets shopping and retail and the resulting disruption in the retail world.

Steve has developed extensive expertise in business, strategy, change, and team development while working with suppliers and retailers as a strategy and business development consultant for over 20 years. His experience includes strategic planning, trade development, customer segmentation and resource allocation, market and customer analysis, shopper trends and insights, sales planning, and change management.

Prior to his current role, Steve has served as Region Vice President and General Manager at Zipcar, and spent 10 years with Willard Bishop LLC where his responsibilities included account management, business development, marketing and PR. He has also held sales positions with Dynamic Controls, Inc. (DCI), a leading U.S. loyalty marketing organization, and Kraft Foods. Steve is equipped to deliver practical, executable strategic guidance to helps companies react effectively to the fast changing consumer and retail landscape. His passion is on the importance of and nuance involved in achieving effective alignment between trade partners in an increasingly competitive marketplace.