Terms & Conditions


Submission of an online registration is regarded as a firm booking and acceptance of these terms and conditions. Submission of the online registration is not complete until the registrant reaches the end of the form and receives a confirmation email from ECRS. If the attendee does not receive this email confirmation, send an email to ignite@ecrs.com immediately for assistance.

Payment must be received in full during registration to confirm the booking. Registration is deemed incomplete without payment. Failure to complete registration will result in refusal of entry to the conference.


If circumstances change and a registrant can no longer attend Ignite 2024, they may be eligible for a refund of registration fees. To be eligible for a refund, delegates wishing to cancel their booking must notify ECRS in writing via email to ignite@ecrs.com prior to July 15, 2024.

After July 15, 2024, registrations are no longer eligible for refunds which includes non-attendance at the event. ECRS however, allows registrants to transfer their registration at any time. Please see the substitution policy for details.

Please remember that canceling registration does not cancel any pre-existing conference-related arrangements. ECRS does not take responsibility for any expenses accrued as a result of participation in Ignite.


If you are unable to attend Ignite 2024 and would like to substitute an attendee in your place to avoid canceling your registration, you may do so following the requirements below:

Substitutions are allowed with the written permission of the original registrant. Registrants must submit requests via email to ignite@ecrs.com. Substitutes may be any employee of the company for which the attendee registered under. The request must include all of the information for the new attendee that is required on the conference registration form. The substitution is not final until you receive a confirmation email from ECRS. Substitutions received after July 15, 2024 are not guaranteed to receive full conference benefits as outlined in pass offerings.


For promotional purposes, photos and video recordings will be taken during the conference. Submission of an Ignite 2024 registration authorizes your consent to be photographed and/or recorded. ECRS reserves the right to use images taken during the conference with your photograph and/or likeness in future marketing materials.


ECRS reserves the right to make alterations to the conference schedule and content at any time without notification.


The personal information supplied in connection with this booking will be held by ECRS as a record of attendees and parties expressing interest. By registering for this conference, the parties concerned are agreeing that ECRS may use that personal information to contact them by email, direct mail, telephone, or fax, in order to supply information relevant to this conference, or about other conferences, events and opportunities that ECRS deems might be of interest to them. If you do not want your information used in this way, please contact ECRS at ignite@ecrs.com in writing regarding this matter.

Attendees who disclose information in their profile within the conference app will be able to share that information with other attendees, including sponsors and exhibitors. At the conclusion of the conference, ECRS will share title and company name of all attendees with sponsors and exhibitors. No personal information will be disclosed unless the attendee chooses to do so within the conference app.


All attendees without a legally binding contract with ECRS for its services and/or products agree to keep all material, information, and knowledge attained from Ignite 2024 regarding products and services provided by ECRS and its partners confidential. Sharing of any session or product content from Ignite 2024 with anyone outside of ECRS and its affiliates is strictly prohibited.


ECRS reserves the right at all times to change, amend, add, or remove any of the above terms without prior notice. If one or more of the conditions outlined in these Terms & Conditions should be or become invalid, the remaining conditions will continue to be valid and apply. These Terms & Conditions apply to all participants of this event, including speakers, sponsors, and exhibitors.

The views expressed by any conference attendee, speaker, exhibitor, or sponsor are not necessarily shared views of ECRS. All conference attendees, speakers, exhibitors, and sponsors are solely responsible for the content of any and all individual or corporation presentations, marketing collateral, advertising, and online web content. It is expected that everyone attending Ignite is respectful and tolerant of all varying views and opinions.