1. REGISTRATION AND PAYMENT
Submission of an online registration is regarded as a firm booking and acceptance of these terms and conditions. Submission of the online registration is not complete until the registrant reaches the end of the form and receives a confirmation email from ECRS. The booking will not be confirmed until full payment has been received.
For the IGNITE PASS, payment must be received in full during online registration. Registration is deemed incomplete without payment, which will result in refused entry to the conference. Attendees will receive an email confirmation to confirm registration. If attendee does not receive this email confirmation, reach out to ignite@ecrs.com immediately for assistance.
For the CATAPULT PASS, payment must be received in full during online registration. Please note that each CATAPULT PASS attendee who completes on-premises check-in at the Ignite event, will receive a credit memo up to the value of $95 that will automatically be applied to the next invoice following Ignite. Registrants who fail to check in, onsite, at the Ignite event will not be eligible for a credit memo following the event.
For the SUCCESS PASS, a secured spot at the Success Workshop Day is not guaranteed without full payment during online registration. In the event that full payment is not received by the start of Success Workshop Day, the attendee will be refused entry to the conference.
Attendee must bring an email confirmation, and he or she must have paid in full in order to receive a badge and gain entry into the conference.
2. CANCELLATION POLICY
If circumstances change, and a registrant can no longer attend Ignite 2019, they may be eligible for a partial refund of registration fees prior to June 15th, 2019. Any delegate wishing to cancel their booking must notify ECRS in writing via email to ignite@ecrs.com.
For the IGNITE PASS: Registrants may cancel registration and receive a full refund up until June 15th, 2019.
For the CATAPULT PASS: Registrants may cancel registration and receive a full refund up until June 15th, 2019.
For the SUCCESS PASS: ECRS is unable to refund registration due to limited availability for attendees.
After June 15th, 2019, ECRS will not refund any registration fees if registrant cancels or fails to attend. However, registrants may make a substitution at any time. Please see the substitution policy for details. Registrants who fail to check in, onsite, at the Ignite event will not be eligible for a credit memo following the event.
Please remember that canceling registration does not cancel hotel and other travel arrangements. Individuals are responsible for canceling all hotel and travel arrangements. ECRS does not take responsibility for any expenses accrued as a result of participation in Ignite.
3. DISCOUNTS
For current CATAPULT customers, a credit in the amount of up to $95 will be applied to the next invoice following Ignite for use on ECRS products. In the event that an attendee is no longer a customer of ECRS, bound by current annual contract, this credit will not be applied to attendee’s account and no reimbursements will be made.
If you are a current ECRS Success Navigator subscriber, bound by contract, you will also receive a discount of 100% for participation in the Success Workshop Day.
4. ATTENDEE SUBSTITUTIONS
If you are unable to attend Ignite 2019 and would like to substitute an attendee in your place to avoid canceling your registration, you may do so following the requirements below:
Substitutions are allowed with the written permission of the original registrant. Registrants must submit requests via email to ignite@ecrs.com. Substitutes may be any employee of the company for which the attendee registered under. The request must include all of the information for the new attendee that is required on the conference registration form. The substitution is not final until you receive a confirmation email from ECRS. Substitutions received after June 15th, 2019 are not guaranteed to receive full conference benefits as outlined in pass offerings.
5. PHOTOGRAPHY AND RECORDING
For promotional purposes, photos and video recordings will be taken during the duration of the conference. Submission of an Ignite 2019 registration authorizes your consent to be photographed or recorded. ECRS reserves the right to use images taken at the conference with your photograph and/or likeness in future marketing materials.
6. CHANGES AND MODIFICATIONS
ECRS reserves the right to make alterations to the conference schedule and content at any time without notification.
7. PRIVACY
The personal information supplied in connection with this booking will be held by ECRS as a record of attendees and parties expressing interest. By registering for this conference, the parties concerned are agreeing that ECRS may use that personal information to contact them by email, direct mail, telephone or fax, in order to supply information relevant to this conference, or about other conferences, events and opportunities that ECRS is planning and feel may be of interest to them. If you do not want your details to be used in this way, please contact ECRS at ignite@ecrs.com to express this in writing.
At the conclusion of the conference, attendees who had their badge scanned using the lead retrieval method will have their name, title, company name, phone number, and email distributed to vendors/exhibitors who scanned the attendees’ badge. Sponsors will receive all attendees’ title and company name; no personal information will be disclosed unless the attendee allows his/her badge to be scanned at Ignite.
8. GENERAL
ECRS reserves the right at all times to change, amend, add or remove any of the above terms without prior notice. If one or more of the conditions outlined in these Terms & Conditions should be or become invalid, the remaining conditions will continue to be valid and apply. These Terms & Conditions apply to all participants of this event, including speakers, sponsors, and exhibitors.
The views expressed by any conference attendee, speaker, exhibitor, or sponsor are not necessarily shared views of ECRS. All conference attendees, speakers, exhibitors, and sponsors are solely responsible for the content of any and all individual or corporation presentations, marketing collateral, advertising, and online web content. It is expected that everyone attending Ignite is respectful and tolerant to all varying views and opinions.
